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alipay

Alipay

mobidram

Mobidram

Available in Azerbaijan, Armenia and China

Contact info

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

The information about the call center working hours

Working hours

Call centre working hours 

Contacts

The money transfer service is provided by Murmansk Settlement Center Non-Banking Credit Organization LLC (183071, Murmansk, Starostina St., 21, OGRN 1035100260579), Bank of Russia license No. 3341-K, issued on February 13, 2015. Certificate of registration of the payment system operator (reg. number 0060 dated October 14, 2024).

Pay for apps, games and subscriptions without a foreign bank card

top up app store

Send cash abroad at MTS stores. 0% commission, favorable rates to 100+ countries

send cash

Send money to loved ones in any country with ease. Transfers arrive quickly, with no fees or hidden charges.

Support for family and friends

Replenish your card abroad and pay for goods and services worldwide

Purchases and bill payments

 Pay for projects and services from international specialists with no restrictions. High limits work even for large projects.

Freelance and remote work

All transfer details are available right away: exact amount, currency, and the recipient’s total. Without markups or unexpected changes.

Transparent pricing

Transfers take just a few minutes, support is always nearby, and the service covers over 100 countries worldwide.

Convenience and global coverage

 Service benefits

Send money for zero fee at favorable exchange rate

 The transfer won’t go through if your card is not Visa, Mastercard or MIR or if your account currency is not RUB.

Why can a transfer fail?

When can a transfer be unavailable?

 In this case, please check with LINK when the service will resume (contacts are listed below). We’ll do our best to resolve the issue as soon as possible.

 What should I do if the transfer failed due to a technical issue?

Yes. Some services and transfer systems set limits per transfer - from RUB100 up to RUB1,000,000.  Each transfer method has its own minimum and maximum amount. If the transfer amount is below the minimum or above the maximum, the transaction won’t be processed. In that case, you can choose another method, and the service will suggest adjusting the amount to fit the limit.

 Are there limits for transfer methods?

 Per transaction: 400,000 RUB BREAK Per day: 800,000 RUB BREAK Per month: 1,000,000 RUB

 What are the limits per customer?

Please note that all inquiries sent by e-mail info@multitransfer.ru or in Telegram: @assist_multitransfer_bot on Saturday and Sunday, will be processed on the first business day of the week.

When will inquiries sent during the weekend be processed?

For the sender:

For the recipient:

Important!

How do I send and receive a cash transfer?

 FAQ

 Track every step of your transfer: quickly see when the money is received, regardless of the destination country.

Check status

Easily find the exact address of a cash pickup location in another country to get your money without hassle.

Cash pickup locations

 Get help via Telegram - requests are handled quickly so you can stay confident about your transfers.

Support

Services

International transfers

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Get a foreign bank card

favorable exchange rate

Send money for zero fee at

Transfers

International

To an e-wallet

Find out the current stage of your transfer

Transfer status

Find a cash pickup point in another country

Cash withdrawal

Transfer with currency conversion to a phone number linked to a bank

By phone

Transfer to Visa, Mastercard and other payment system cards

To a card

Transfer by IBAN, SWIFT or the recipient's account number

To an account

Transfer to a pickup point. A passport and a special code are required to collect the money

Cash pickup

Transfer methods

Get an even better exchange rate and save on international transfers

Apply for a foreign bank card

Top up your App Store balance

0% commission. Favorable rate. 100+ countries

Send cash abroad in MTS salons

Withdraw cash from your credit card with no fee

Cash loan

The transfer number is a unique digital code you can find on the receipt received after sending the transfer.

Transfer not completed

Please check the transfer number or contact support

Transfer not found

Transfer processing

Transfer refund completed

Transfer completed successfully

CARD TOP-UP

MTS MONEY

Scan with your smartphone and confirm the payment in your bank app

By scanning the QR code, you agree to the 

Select the country for cash pickup

Easily find the exact address of a cash payout point in another country to get your money without unnecessary hassle

location name

Select the transfer country, method, and city — and we'll show you a list of addresses for available cash payout offices

The address list will appear here

After the list of addresses is displayed, you can additionally use search to narrow down the list by your area or street

Hint

Transfer Country

Try changing your filter settings

Nothing found

Cash Payout Offices

CVC/CVV  -  a 3-digit code on the back of the card

Choose another bank or download the app and try again.

The banking app failed to open

Change your search

Bank not found

Scan with your smartphone and confirm the payment in your bank's app

 After you select a bank, you’ll be redirected to the bank’s mobile app to complete the transfer

By scanning the QR code you agree to 

By tapping “Choose a bank”, you agree to the

Scan with the scanner in SberBank Online app and confirm the payment

Payment details

Pay using Multitransfer Payment System 

Merchant

Choose a bank

Multitransfer wallet

Pay by QR code

For a completed transfer

You have (1) gift available

If you are called, immediately stop communication with the suspicious person. Do not follow links that are sent to you, do not tell the caller the codes from SMS.

Do not enter any data on suspicious sites. Always check the site name in the address bar. Our site: https://multitransfer.ru/

Contact us only through official channels: email, phone, telegram

Keep evidence: screenshots, phone numbers, website addresses, a receipt of the transfer

If you have already transferred money, contact your bank and the police in your place of residence with a statement of fraud

What to do in case of suspicious activity

The current list of official online resources of Multitransfer is available on 

Fake sites can be very similar to official ones, but are used by scammers to steal data. When sending a transfer, check that you are exactly on our site 

Official resources

The Control Number of the Transfer (CNT) is the key to getting money. A scammer can 'intercept' the transfer and take the money for your recipient.

Do not show and do not transfer the operation details and CNT to strangers.

The Multitransfer support operator may ask you to name the CNT at your personal request to clarify the status and details of the transfer. But if you are asked to name the CNT by phone (without your request), in a messenger or on a third-party site - this is a scam.

Transfers with cash withdrawal

For your protection, we remind you that we never ask for:

Transfer details and transfer number by phone or in messengers without your request

Dear customers!

Scammers can contact you by phone, email or in messages and ask you to urgently make a money transfer. First check the information. Send money only to trusted and known people.

Don't rush to send money

Security guide for Multitransfer transfers

if they call from the name of Multitransfer — put the phone down and call us on the official number: 8 800 234-12-61

do not provide your passport data (and any other documents), SMS codes, 16-digit card number and its expiration date, PIN code, CVC/CVV/CVP code (protection code on the card)

do not provide transfer data to anyone except the trusted recipient and bank employees (in case of your request)

Do not provide card data, codes and transfer information

Security

CVC/CVV/CVN - a 3-digit code on the back of the card/CID, a 4-digit code on the front of the card (Amex)

I agree to the processing of personal data in accordance with the <consent/> and confirm the accuracy of the provided data in accordance with <link1/> and <link2/> of the Terms

Transfer {country}

Total

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Fill in the filters to get a list of cash pickup office addresses in another country

Filters

Select the country you transferred or plan to transfer to. This helps determine where it is convenient for you to get cash

Select a country

We will show a list of addresses for cash pickup. You can also refine the results by searching for a specific address

Result

Why can't I send a transfer?

Contact support — the contacts are listed at the bottom of the page. You will be informed about the service recovery timelines

What should I do if the transfer failed due to technical reasons?

Are there other transfer amount restrictions?

What are the limits per customer?

Specify the country, currency and transfer amount, then select how to receive the money: to a card, account, wallet by phone number or in cash

Enter the transfer number. You can find it in the receipt of the corresponding transfer

Enter the number

After the check you will get the current status of the transfer. If you have any questions, contact support

Transfer help

Choose the country, currency and transfer amount, then select how to receive the money: to a card, account, wallet by phone number or in cash

Start a transfer

Fill in the recipient's and sender's details, check all fields before sending so the transfer goes through without delays

To whom and from whom

Check the entered data and choose a payment method: bank card, SBP or SberPay

Payment method

To check the status, go to “<statusLink>Transfer status</statusLink>”. To find where to pick up cash, go to “<officesLink>Cash pickup offices</officesLink>”

Your transfer has been sent

Visa, MasterCard and other cards top up

Card top up

Transfer by beneficiary's phone number sent in RUB and credited in a local currency

By phone number

Transfer with cash pick up pay-out. Your passport and money transfer control code are required 

Cash pick up

Transfers to wallets of Armenia, Azerbaijan and China

To the wallet

To account

Money transfer methods

Send money to your loved ones for an amount from 20,000 ₽

Return 500 rubles for a transfer abroad at MTS salons

Where can you send a transfer?

Why is it convenient?

Send money abroad quickly, conveniently and without commission. Instant money transfers to more than 200 countries worldwide are now available at MTS salons through the MultiTransfer system

Money transfers with no commission — at MTS salons via MultiTransfer

Send money abroad quickly, conveniently and without commission

Transfers in MTS salons

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